To our customers.
At GetInTheMIx.com, we are aware that there is a lot of concern amid the developing Coronavirus (COVID-19) situation, the effect it could have on us and the uncertainty it is causing in our everyday lives and would like to take the opportunity to reassure you in these troubling times.
What is most important amid recent events is the health and wellbeing of our customers and all of our team members. We can assure you we have put measures in place, such as providing customers and employees with hand sanitiser, sanitising all of our working surfaces and increasing the amount of time spent cleaning our warehouses, store and general premises to ensure everyone is protected.
We appreciate that our showroom is not currently open to the public and customers are not able to visit us, given the recent circumstances. Which is why we have extended our free delivery policies to cover all the items on our sites so you can shop online with confidence knowing that, you will get you item as fast as you should. As you know, our customer service is second to none, and, should you be unhappy with your online purchase, you can return it within 30 days for a full refund with no questions asked.*
Our sales team are renowned for their honesty and expert knowledge; they are just a phone call away in case you need to discuss or enquire more about an item before you make your purchase.
We currently continue to assess the situation, and are following directions, given by the government, to take further actions, where necessary.
At times like these we know its difficult not to worry, but we promise that all of the team at GetInTheMix.com are focused on making your shopping experience as safe, and worry free, as possible.
Should you have any concerns or questions please feel free to contact us on 01206 845125 and we will be happy to assist you.
*Subject to our generous returns policy.
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